This document is published by Opacity AI Private Limited (CIN: U62011MH2026PTC468882 ; GSTIN: 27AAFCO0822J1ZI ), a company incorporated under the Companies Act, 2013 and having its registered office in Mumbai, Maharashtra, India , which owns and operates the Pindow platform (pindow.ai / pindow.io).
This Cookie Policy explains how Opacity AI Private Limited ( "Pindow" , "we" , "us" , "our" ) uses cookies and similar technologies when you visit or use the Pindow website and services (the "Services" ), what categories we use, why we use them, and how you can manage your choices. This Cookie Policy forms part of, and should be read together with, the Pindow Privacy Policy and Terms and Conditions of Service. Capitalised terms not defined here have the meaning given in those documents.
1. Introduction
1.1 Cookies and similar technologies help us operate, secure and improve the Services, remember your preferences, understand how the Services are used, and (where you consent) measure and personalise our communications. This Policy describes those technologies and the controls available to you.
1.2 By using the Services, and where required by law by giving your consent through our cookie banner or preference settings, you agree to our use of cookies as described in this Policy. You can change your choices at any time, as explained in Section 7.
2. What Are Cookies and Similar Technologies
2.1 A cookie is a small text file placed on your device when you visit a website or use an application. Cookies allow the service to recognise your device, remember information, and function correctly. Session cookies expire when you close your browser; persistent cookies remain for a set period or until you delete them.
2.2 We also use technologies that work in a similar way, including local storage and session storage, software development kits (SDKs), pixels or web beacons, and device or browser identifiers. In this Policy, we refer to all of these collectively as "cookies" .
3. Why We Use Cookies
3.1 We use cookies to: keep you signed in and maintain your session; remember your settings and preferences; keep the Services and your Account secure and detect fraud and abuse; understand and measure how the Services perform and are used so we can improve them; and, where you consent, measure the effectiveness of, and personalise, our marketing.
4. Categories of Cookies We Use
4.1 We group cookies into the following categories.
Strictly necessary cookies
These are essential to provide the Services you request. They enable core functionality such as secure sign-in, session management, load balancing, security, and remembering your cookie choices. The Services cannot function properly without them, and they do not require your consent. Legal basis (where applicable): performance of a contract and our legitimate interests.
Functional / preference cookies
These remember choices you make to provide enhanced, personalised features, such as your language, interface preferences, and recently used settings. Disabling them may reduce functionality. Where required by law, these are used with your consent.
Analytics / performance cookies
These help us understand how visitors and users interact with the Services, which features are used, and where errors occur, on an aggregated or pseudonymised basis, so we can improve performance and the user experience. Where required by law, these are used with your consent.
Advertising / marketing cookies
Where we use them, these help us measure and (with your consent) personalise marketing, and may be set by us or by advertising partners. We use these only with your consent where required, and you can opt out at any time. If we ever use such cookies for cross-context behavioural advertising, this may constitute "sharing" under certain laws (see Section 6), and we will honour applicable opt-out signals.
5. First-Party and Third-Party Cookies
5.1 First-party cookies are set by Pindow. Third-party cookies are set by our service providers and partners, which may include analytics providers, payment processors, security providers, and (where applicable) advertising partners. These third parties process data under their own privacy and cookie policies, and we encourage you to review them.
5.2 The specific providers we use may change over time. The current details are presented through our cookie preference tool, and relevant providers are also reflected in our list of subprocessors referenced in the Privacy Policy.
6. Legal Basis and Your Consent
6.1 For strictly necessary cookies, we rely on our legitimate interests and the performance of our contract with you. For all other cookies, where required by applicable law (for example, for users in the European Economic Area and the United Kingdom), we set them only after you give consent through our cookie banner or preference settings, and you may withdraw consent at any time.
6.2 For users in India, we handle personal data collected through cookies in accordance with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000, including obtaining consent where required.
6.3 For California residents, we do not sell personal information. If we use advertising or analytics technologies that constitute a "sale" or "sharing" (including for cross-context behavioural advertising) under the California Consumer Privacy Act as amended by the California Privacy Rights Act, you have the right to opt out, and we honour recognised opt-out preference signals such as the Global Privacy Control.
7. How to Manage Your Cookie Preferences
7.1 Cookie preference tool. Where required, we present a cookie banner or preference centre when you first use the Services and on request, allowing you to accept, reject or customise non-essential cookies. You can revisit and change your choices at any time through the cookie settings.
7.2 Browser and device controls. Most browsers let you block or delete cookies and warn you before they are set, through the browser settings. Mobile devices may offer controls to limit ad tracking and reset advertising identifiers. Refer to your browser or device documentation for instructions.
7.3 Third-party opt-outs. Some analytics and advertising providers offer their own opt-out mechanisms; where available, links are provided through our cookie preference tool or the provider's website.
8. Do Not Track and Global Privacy Control
8.1 Some browsers offer a "Do Not Track" (DNT) signal. Because there is no common industry standard for DNT, we may not respond to DNT signals. However, where required by applicable law, we recognise and honour the Global Privacy Control (GPC) and other legally-recognised opt-out preference signals.
9. Consequences of Disabling Cookies
9.1 You can disable non-essential cookies without losing access to the core Services. However, blocking or deleting certain cookies may affect functionality, cause some features to work incorrectly, and reset your saved preferences. Strictly necessary cookies cannot be disabled through our preference tool because they are required for the Services to operate.
10. Changes to this Policy
10.1 We may update this Cookie Policy from time to time to reflect changes in technology, law, or our practices. We will post the updated Policy with a new effective date and, for material changes, provide reasonable notice or seek fresh consent where required.
11. Contact
Questions about this Cookie Policy may be sent to:
Opacity AI Private Limited
Registered Office: Mumbai, Maharashtra, India Privacy / Data Protection: legal@pindow.ai General/Support: support@pindow.ai Website: pindow.ai
This Cookie Policy should be read together with the Pindow Privacy Policy and Terms and Conditions of Service.